• Solutions Consultant, Presales

    Job Locations US-IL-Chicago
    Job ID
    2018-1617
    # of Openings
    1
    Category
    Sales
    Experience Level
    Intermediate
  • Overview

    Frontline Education is a leading provider of SaaS EdTech solutions for educators and administrators across the United States. Frontline Education serves more than 12,000 educational organizations nationwide.  Our solutions are used in all 50 states and have the largest data set in K12 Human Capital Management.  We partner with school districts whose professionals and staff use our premier software solutions daily. In 2015, we were recognized by INC. Magazine as one of the fastest growing private companies in North America.

    Responsibilities

    We are currently seeking a tech savvy sales professional to partner with our sales team for presale client partnership.  The Solutions Consultant position is an important resource to our field sales team, customers and prospective customers. Solutions Consultants are responsible for actively driving and managing the technology evaluation stage of the pre-sales and sales process, working in conjunction with the sales team as the key solutions advisor and product advocate for our products.

     

    Solutions Consultant is a Presales professional who can articulate technology and product positioning to both business and technical users.  It is important to understand the customers’ business objectives and to align a solution (existing or new) to meet business, technical and customer timelines.   The Solutions Consultant also understands the various technical challenges of assigned accounts and can provide direction and solutions using both domain and technical expertise. Our goal is complete customer satisfaction through all stages of the sales process, to establish and maintain strong relationships.  Primary responsibilities include:

    • Execute the design and delivery of engaging solution product demonstrations.  Focus demonstrations on the value to the client and the story of the business problem we solve
    • Tailor demonstrations to each prospect based on targeted research
    • Assist with leveraging discovery notes from the sales team lead
    • Utilize expertise to develop and present solution demonstrations related to the Consultant’s primary product of focus (i.e. HCM, ERP Business Systems, Special Ed) but also have deep knowledge of all Frontline solutions
    • Reliably position the value of the Frontline platform of solutions through consultative visits, meetings and demonstrations
    • Effectively represent the product at field events such as conferences and seminars
    • Respond to functional and technical elements of RFIs/RFPs, convey customer requirements to Product Management teams
    • Assist with Product Management activities, presales assets for the sales organization including develop training and tools for success

    Qualifications

    The ideal candidate will be self-motivated with a proven track record in software presentations and sales.  We seek a professional who is confident and comfortable in front of an audience and an engaging presenter.  Experience in Human Capital Management applications is required, preferably to K-12 clients.  This role is home-based (remote) and requires travel, at times with limited notice.  We also seek the following competencies and experience: 

    • Proficient in domain knowledge of HCM/Financial software and/or ERP enterprise systems
    • Proven track record of excellence in presales using solution sales techniques
    • Ability to research public information on accounts, combined with discovery details and work with sales team to craft a personalized selling message
    • Craft a demo story to a specific message
    • Integrity through proven internal and external relationships
    • Dedication to high quality prospect and customer service delivery
    • Dedication to working with and communicating in a consultative sales team and support environment that allows for collaboration across service solution business lines
    • Superior interpersonal and communication skills as well as solid writing skills
    • Strong organizational skills with demonstrated ability to strategically provide guidance for cross-functional teams with internal opportunity preparation and prospect calls, follow-up with internal staff and management
    • Analytical, able to eliminate sales obstacles through creative and adaptive solutions
    • Effectively manage pipeline in the CRM tool, as well as the RFP and bid process

     

    We offer a competitive compensation package including a base salary, variable compensation plan and stellar benefits including unlimited PTO.  Our company growth has created a promising environment for career advancement and rewarding challenges.

     

    Before you decide if you are ready to make a true impact by joining a world class team that directly influences the education industry, here are a few words about our culture:

     

    At Frontline, we are unique individuals, but we all hold to a set of guiding core values. Ultimately, many of them can be summed up in being trustworthy. We build relationships through open communication, which includes honesty, vulnerability, valuing team input and practicing personal and corporate humility. We lead by serving the best interests of those around us before ourselves (we call this “servant leadership”). At Frontline, we hire the right people and invest in those people through mentoring and professional development. While we work hard, we also always strive to balance family and work.  Our values consistently impact those around us, whether it is by providing outstanding customer service or treating those outside the company with respect.

     

    Frontline Education is proud to be drugfree workplace and an equal opportunity employer.

     

     

    Frontline Education Vision:

    Partnering with the education community to prepare students with the skills for tomorrow and a lifetime of learning

     

    Frontline Education Mission:

    Serving members of the education community with integrated solutions, insights and caring people to support them in their pursuit of excellence

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