• Senior RFP Specialist

    Job Locations US-PA-Malvern
    Job ID
    # of Openings
    Experience Level
  • Overview

    Frontline Education is a leading provider of SaaS EdTech solutions for educators and administrators across the United States. We serve more than 12,000 educational organizations nationwide.  Our solutions are used in all 50 states and have the largest data set in K12 Human Capital Management.  Partnering with school districts whose professionals and staff use our premier software solutions daily, we provide the data-driven education platform necessary for educators and administrators to make informed decisions and engage in best practices from the classroom to the central office.


    We currently have an opportunity for a Sr. RFP Specialist to work with our Sales Operations team at the corporate offices in Malvern, PA.  Reporting to the Director, Sales Operations, the Sr. Proposal Specialist will manage the RFP response process, assist in developing winning proposals and maintain the response library with new content and messaging.  Responsibilities include:

    • Respond to new business RFP requests from Sales Managers after first evaluating the prospect or client’s RFP submission request using criteria to determine if we should respond
    • Maintain internal database of proposal responses via Salesforce integrated RFP tool
    • Monitor standard boilerplate files, such as company history and key personnel bios
    • Create new, customized answers, maintaining standard language
    • Craft professional documents for final submission
    • Collaborate with internal subject matter experts such as Pre-sales Solutions Consultant Engineers, Product Market Owners and Marketing Managers
    • Communicate information internally regarding progress of RFPs and related requests for information
    • Partner with the Product Marketing team as well as other departments to conduct win-loss analysis
    • Review, update and maintain data on a monthly and quarterly basis.  Create and provide reports on RFP activity and metrics on win-rate and award status


    The ideal candidate will have a bachelor’s degree plus at least 3 years RFP production experience.  In addition, we seek the following:

    • Strong organizational skills with demonstrated ability of attention to detail
    • Solid project management skills with the ability to work on multiple high priority requests simultaneously, meeting deadlines
    • Demonstrated ability to work and communicate in a team-oriented, collaborative sales environment with multiple service solution business lines
    • Superior interpersonal and communication skills including exceptional writing skills
    • Dedication to high quality customer service delivery and integrity through proven client and customer relationships with a sense of urgency


    We offer a competitive compensation package including a base salary, target bonus program and stellar benefits including unlimited PTO.  Our company growth has created a promising environment for career advancement and rewarding challenges.


    Before you decide if you are ready to make a true impact by joining a world class Sales Operations team that directly influences the education industry, here are a few words about our culture:


    At Frontline, we are unique individuals, but we all hold to a set of guiding core values. Ultimately, many of them can be summed up in being trustworthy. We build relationships through open communication, which includes honesty, vulnerability, valuing team input and practicing personal and corporate humility. We lead by serving the best interests of those around us before ourselves (we call this “servant leadership”). At Frontline, we hire the right people and invest in those people through mentoring and professional development. While we work hard, we also always strive to balance family and work.  Our values consistently impact those around us, whether it is by providing outstanding customer service or treating those outside the company with respect.



    Frontline Education is proud to be a drug free workplace and an equal opportunity employer


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