Frontline Education provides cloud-based solutions for the K-12 education industry, primarily focusing on human capital management and back-office administrative solutions. As a leading provider of SaaS EdTech solutions, we serve more than 12,000 educational organizations representing over 80,000 schools and 5 million educators across the United States and Canada. In 2015, we were recognized by INC. Magazine as one of the fastest growing private companies in North America. Our unprecedented growth has created new opportunities on our Client Services team.
Reporting to a Support Manager, the Client Support Specialist is responsible for customer inquiries, identifying and troubleshooting problems and providing advice to assist users of Frontline Education systems.
Critical Performance Objectives, Year 1:
You’re the type of person that goes out of their way to make things right.
The ideal candidate will have a Bachelor’s or equivalent experience plus at least 2 years of experience in training or service industry. We also seek the following:
We offer a competitive compensation package including a base salary, robust commission plan and stellar benefits. Our company growth has created a promising environment for career advancement and rewarding challenges.
This position is normal business hours in the Malvern corporate office. Limited to no travel is required.
Are you ready to make a true impact by joining a world class sales team that directly influences the education industry? Then let’s talk!
Visit www.frontlineeducation.com or contact our recruiting team at 484-328-4426
Frontline Education is proud to be an Equal Opportunity Employer M/F/Disabled/Veteran/LGBT
Frontline Education Vision:
Partnering with the education community to prepare students with the skills for tomorrow and a lifetime of learning
Frontline Education Mission:
Serving members of the education community with integrated solutions, insights and caring people to support them in their pursuit of excellence